Frequently Asked Questions

What can I do if the flight time changes?

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You can cancel or make changes up to 12 hours in advance. If you paid online, your payment will be refunded. You can cancel from the "MY RESERVATION" section or write to us.

We follow the plane with the Flight Code. In all cases, the driver will be waiting at the exit.

We follow the plane. The driver will be waiting at the exit with a sign with your name on it.

Our vehicles usually check into the hotel 10 minutes in advance. The car will be waiting at the exit of the inner door. Vehicle and driver information will be sent via Whatsapp 1 day in advance.

If the luggage is lost, please write to us via Whatsapp, if there is no internet, you can ask the attendant to call us. We will continue to wait for you without asking for additional fees. Contact: +905445446145

You can choose a baby seat from the reservation form. We have a variety of seats for all ages and it is free.